Technician checking cabinet bases during drying after kitchen water damage

Share Your Feedback

Tell us how your water damage or mold job went. Good or bad, a real person reads every message.

100+ ReviewS

24/7 Phone Line

IICRC S500 & S520 Methods

Licensed Mold Remediators

How did your job go?

Use the form below to tell us how it went, from the first phone call to the final dry readings. It takes about two minutes. Your feedback is how we know whether our crews are doing the job right.

  • How fast someone answered and showed up
  • Whether the crew explained the scope before starting
  • Whether you got moisture readings and photos
  • How the crew treated you and your home
  • Anything you wish had gone differently

What happens to your feedback?

A person reads it. If something went wrong, we follow up with you and with the crew.

  • Every message is read by a person, not filed away
  • Problems get a follow-up, usually by phone or email
  • A technician who falls short of our standards does not work our jobs
  • We only share feedback publicly if you say we can
  • You can stay anonymous

Had a problem with the work?

Tell us first, then use the official channels below if you need them.

  1. Send us the details with the form or by email to [email protected]: your address, the date and what went wrong.
  2. Put it in writing to us, so there is a record.
  3. Check the license on the Florida DBPR license search. Mold work over 10 square feet needs a Florida mold remediator license.
  4. Insurance disputes can go to the Florida Department of Financial Services, which runs free mediation for residential property claims.

Official links are on our resources page.

Feedback questions

Quick answers about sharing your feedback.

Call (239) 837-2323, day or night.

Only if you say yes on the form. You can choose first name and city, anonymous, or private.

Yes. Your name and email are optional. Add them only if you want us to reply.

Tell us what happened, with your address and the date. We follow up with you and with the crew, and a technician who doesn’t meet our standards does not work our jobs.

Yes. Email them to [email protected] and mention that they go with your feedback.

Air movers and plastic containment set up to dry a water damaged room

Tell us how it went

Your feedback helps us keep only good professionals on our line.

Fill out the form. It takes about two minutes.