Privacy Policy

Information we collect

When you submit a form or call us, we collect the details you provide, such as your name, phone number, email address, property address, ZIP code and a description of the problem. Calls may be recorded. Like most websites, we also collect basic technical data, such as browser type, pages visited and approximate location, through cookies and analytics tools.

How we use your information

We use your information to respond to your request, connect you with a restoration professional who serves your area, confirm that referrals were delivered, improve this website, and meet legal obligations.

Who we share it with

We share your request details with independent restoration professionals and referral partners who can respond to it. We also use service providers for hosting, analytics, call tracking and email. We do not sell your information for unrelated marketing. We may disclose information if required by law.

Your choices

You can ask us to stop contacting you, or to access, correct or delete your information, through our contact page. You can reply STOP to any text message. You can block or delete cookies in your browser settings.

Retention and security

We keep request records for as long as needed to deliver and confirm referrals and to meet legal and accounting needs. We use reasonable safeguards, but no website or transmission is completely secure.

Children

This site is not intended for children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy by posting a new version on this page. See also our terms of use.