Privacy Policy

What we collect, why we collect it and who we share it with. Effective September 28, 2026.

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Who we are

Fort Myers Restoration Co. (“we”, “us”) runs fortmyersrestorationco.com and the phone line (239) 837-2323. We provide water damage and mold restoration services in Lee County and nearby areas. Our office is at 6310 Techster Blvd, Unit 2, Fort Myers, FL 33966.

Information we collect

Information you give us

  • Your name, phone number and email address
  • Your property address or ZIP code
  • What happened and when it started, and anything else you write in a form or email
  • Feedback you send about a job, and whether you allow us to share it
  • What you tell us on a phone call

Information collected automatically

  • Your IP address and basic device and browser details when you submit a form
  • Standard server and security logs kept by our hosting and security providers
  • Cookies or similar technologies needed to run and protect the site, and any analytics tools we use to understand how the site is used

How we use your information

  • To schedule and carry out your inspection and restoration work
  • To call, text or email you about your job
  • To prepare the photos, moisture readings and drying logs you may give to your insurer
  • To follow up on feedback or a complaint about a job
  • To run, secure and improve the website
  • To keep records and meet legal obligations

We do not sell your personal information.

Who we share it with

  • Our technicians and office staff, who need your address and job details to do the work.
  • Service providers who host the site, deliver email and keep the site secure, only as needed to provide those services.
  • Your insurer or adjuster, only when you ask us to send them job records.
  • Legal reasons. When the law requires it, or to protect our rights, your safety or the safety of others.

We only share feedback publicly if you told us we can on the feedback form.

How long we keep it

We keep job and feedback records for as long as we need them to complete the work, support your insurance claim and meet legal and accounting needs. Then we delete them or make them anonymous.

Your choices

  • Ask to see the personal information we hold about you
  • Ask us to correct or delete it
  • Ask us to stop contacting you

Email [email protected] with your request. We may need to confirm who you are before we act on it.

Security

We use reasonable safeguards to protect your information. No website or email system is completely secure, so please do not send payment card numbers, account numbers or government ID numbers through our forms or by email.

Children

This site is for adults dealing with property damage. We do not knowingly collect information from children under 13.

Changes to this policy

If we change this policy, we will update the effective date at the top of this page.

Contact us about privacy

Email [email protected], call (239) 837-2323 or write to Fort Myers Restoration Co., 6310 Techster Blvd, Unit 2, Fort Myers, FL 33966.

Air movers and plastic containment set up to dry a water damaged room

Water where it shouldn’t be? Let’s get it dry.

Fast help starts with one call. Every hour counts in this humidity, so don’t wait for the smell.

Call (239) 837-2323 any time. Our line is answered 24/7. See the contact page for email and office details.

Call (239) 837-2323